# Private Analysis > Order a private video breakdown of your own matches from GGAB: what to send, how booking and the waitlist work, prices, free analyses on yearly plans, and refunds. Source: https://www.getgoodatbadminton.com/docs/private-analysis Updated: 2026-11-09 Answers: What is a GGAB private analysis? / How much does a private analysis cost? / When will my breakdown arrive? / What happens if you're fully booked? / Do yearly plans include free analyses? / Can a coach order an analysis for an athlete? / What if my analysis is late? / Can I ask for changes to my breakdown? ## What it is A private analysis is a video breakdown of your own matches, made by us. It's cut and edited like the breakdowns on our YouTube channel, but it's about your game, and only you see it. We never publish it or use it in a public video. You get: - A video breakdown of your matches, to watch on your order page or download - A breakdown built around what you tell us about your game, across every match you send - 14 days to ask us about it after it arrives - A fix if we got something about your match wrong It costs $149. Members pay less, and yearly Pro and Coach plans include free ones. See [Prices and free analyses](#prices-and-free-analyses). You need a GGAB account to order, but you don't need a plan. Looking for something free? Send a match in for [Viewer Analysis](https://www.getgoodatbadminton.com/docs/viewer-analysis). We break it down in a video for GGAB members, but we only pick a few each month, so it isn't guaranteed. ## What you send Send up to five matches. More than one is better, since patterns show up across them. Full matches or games work best, filmed from behind the court so both players are in view. A phone on a tripod is fine. Add each match one of three ways: - **Upload a file.** - **Paste a link** to YouTube, Google Drive or Dropbox. Unlisted YouTube is fine, but anyone with the link has to be able to view it. - **Choose from your GGAB videos**, if the match is already on GGAB. For each match, tell us which player you are, for example "Black shirt, near side in game 1". Then tell us about your game: - What do you think goes wrong? - What are you good at, and how do you want to play? - What are you working toward? - Any injuries, now or in the past? This one's optional. Your answers save as you go, so you can leave and finish later. ## How to order ### Step 1: Open GGAB Private Analysis Go to [GGAB Private Analysis](https://www.getgoodatbadminton.com/marketplace/ggab-private-analysis) and click **Start your order**. Signed out, the button says **Sign in to order**. ### Step 2: Add your matches and your brief Your order page opens. Add your matches and answer the questions above. ### Step 3: Check out Click **Continue to checkout** and pay. If you have a free analysis, the price shows **Free** and the button says **Book it with a free analysis** instead, with nothing to pay. Want to ask something first? Write to us under **Messages** on your order page. Nothing is charged until you pay at checkout. If you leave checkout without paying, nothing is charged and your order stays as you left it. If you're under 18, a parent or guardian has to approve your GGAB account before you can order or message us. They get a copy of every message. See [Junior accounts](https://www.getgoodatbadminton.com/docs/junior-accounts). ## When it arrives We take two analyses a week and book up to a month ahead, so this week and the next three. Your order page shows each of those weeks, how many slots are taken, and the date an order in that week should arrive. The slot you'd get is marked **Yours**. - **Booked into this week,** we start within one business day. - **Booked into a later week,** we start that week. - **From Friday on,** this week is nearly over, so new orders book into next week at the earliest. Most breakdowns take 2 to 5 business days once we start. The arrival date on the calendar allows for the full 5. We count business days Monday to Friday, Eastern time. ## When we're booked up Once the month ahead is full, you join a free waitlist instead of checking out. Your matches and brief have to be filled in first, so your order is ready the moment a slot opens. - **It's first come, first served.** While anyone is waiting, new orders join the end of the line. - **Your order page shows your place in line** and the week you'd likely start. It can be sooner if someone cancels or misses their slot. - **When a slot opens, we hold it for you for 48 hours** and email you. Pay, or book it with a free analysis, before the hold runs out. - **Miss a held slot and it goes to the next person.** You go to the back of the line. Miss a second one and you're off the waitlist, but your brief stays saved if you want to join again. - **You can change your matches and brief** while you wait. - **You can leave anytime.** Click **Leave the waitlist** on your order page. - **A free analysis you had when you joined is kept for you,** even if it would have expired while you waited. You can hold one place in line at a time. ## Prices and free analyses | Your plan | You pay | | --- | --- | | No plan | $149 | | Plus | $141.55, 5% off | | Pro | $119.20, 20% off | | Coach | $111.75, 25% off | Prices are in US dollars. Your discount comes off automatically, on monthly and yearly plans alike. ### Free analyses on yearly plans - **Yearly Pro includes 2 a plan year, and yearly Coach 8.** Early-member yearly rates count. Monthly plans don't include any. - **They're used automatically.** When you have one, the price shows **Free** and you book without checkout. - **They expire at your renewal.** Unused ones don't carry over. If you joined the waitlist before your renewal, the one you had is kept for you. - **Using one makes that year's charge non-refundable.** A yearly plan can usually be refunded within 14 days of the charge, but not once you've used one of its free analyses. See [Refunds](https://www.getgoodatbadminton.com/docs/account-billing#refunds). - **A cancelled order gives it back.** - **On Coach, you can use them on your athletes.** Send the athlete's matches and tell us which player they are. We can also give you free analyses ourselves. They show as **Free from GGAB** and don't affect any refund. If you have both kinds, the one that expires first is used first. ## After you book **We ask first, if we need to.** If we have questions about your matches, we ask under **Messages** on your order and start once they're answered. Anything to add? Tell us there too. **We start and give you a due date.** We email you when we start, with the date your breakdown arrives by. It's at most 5 business days after we start, and often sooner. **Your breakdown arrives.** We email you, and you watch or download it on your order page. If it's what you ordered, click **It's what I ordered**. **You have 14 days of questions.** Messages on your order stay open for 14 days after the breakdown arrives. After that, the conversation is read only. Pro and Coach members can [message GGAB](https://www.getgoodatbadminton.com/docs/message-ggab) anytime. All your orders are under **Your orders**, at [/orders](https://www.getgoodatbadminton.com/orders). ### Corrections If we got something about your match wrong, like who's who, the score or a shot, tell us on your order and we fix it. We email you when the new version is up, and your 14 days of questions start again from then. A different focus is a new analysis. ## Late orders and refunds If we're more than a day past your due date, you can cancel for a full refund, no questions asked. Click **Cancel for a full refund** on your order page. The money goes back to the card you paid with. If the analysis was free, cancelling gives you the free analysis back. Once you've paid, that's the only cancel button on the order. For anything else, write to us on your order. For refunds on your plan itself, see [Account, Billing, and Privacy](https://www.getgoodatbadminton.com/docs/account-billing#refunds).