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Account & help

The GGAB community

Read, post, comment and vote in the GGAB community, search it, ask app questions in App Help, and set up your handle.

Updated

The community is where players talk badminton with each other and with us. Open it at /community. On Pro and Coach, it's also Plus dashboard in the website's sidebar.

Who can do whatLink to this section

AnyoneFree accountPlus, Pro or Coach
Read posts and commentsYesYesYes
Report a post or commentNoYesYes
Post, comment and voteNoNoYes

That's the same in every community, App Help included. To take part, join Plus for $3 a month. Pro and Coach already include it.

Everything you post is public. It shows under your handle and can turn up in search engines. See the community section of our Terms for the full rules, including how we may reuse clips you post.

The communitiesLink to this section

CommunityWhat it's for
GGAB VideosEvery GGAB video and Short, to react to and talk about
App HelpQuestions about using GGAB: uploading, tracking, insights and the app
Pro DiscussionBWF matches and the players in them
SinglesStrategy, movement and match play, one on one
DoublesDoubles and mixed: rotation, serve and return, playing with a partner
TechniqueStrokes, grips and the mechanics behind them
FootworkSplit steps, recovery and covering the court
GearRackets, strings, tension, shoes and shuttles
CoachingShare your game and get feedback on it

Only GGAB posts in GGAB Videos. Every video we put on YouTube gets a post there, and members comment on it. A video that's also in the Analysis Library links to it from its post.

App HelpLink to this section

App Help is for questions about GGAB itself. Members and the GGAB team answer there, marked with a GGAB Team badge when it's us.

  • The Help Center has an Ask the community section to search App Help, see the newest questions and press Ask a question.
  • The Still need help? card at the bottom of every guide links to it.
  • A docs search that finds no guide offers to search App Help for the same words.

Search first, as someone may have asked already. If you don't have Plus, Pro or Coach, message our team instead.

The feed opens on Hot. New shows the newest posts first, and Top the most upvoted, over Today, Week, Month, Year or All time. Top starts on Week.

Pinned posts sit at the top of Hot, up to three at a time. New and Top leave them where they fall.

To search, type in the box at the top. It looks through post titles and text. Put words in quotes to match them exactly, or put a minus in front of a word to leave it out.

To narrow to one community, press the filter button at the right of the search box and pick it. A red dot on the button means a community is picked. Inside a community, the box searches just that one. Your search and your sort stay as you switch between them.

Your handleLink to this section

The first time you post or comment, you pick a handle and a display name.

  • Handle: 3 to 24 lowercase letters, numbers or underscores. It can't be changed later. Names like admin or support, and anything starting with ggab, are taken.
  • Display name: shown beside your handle, up to 40 characters. Change it whenever you like with Change display name on your profile.

PostLink to this section

  1. Press Create post, at the top of the sidebar or at the top of the page on a phone.
  2. Choose a community.
  3. Choose Text or Link, and give your post a title of up to 300 characters. A YouTube link plays right in the post.
  4. Press Post.

Every post is reviewed before it goes up, usually within a day. Until then it's marked Waiting for review, only you can see it, and you can still edit it. Once it's up, you can't edit it, only delete it.

If a post isn't approved, nobody else sees it. The reason, when we give one, shows on the post and in your notifications.

Comment and voteLink to this section

Comments go up as soon as you send them, and we take down any that break the rules. Press Reply under a comment to answer it. Sort comments by Best, Top or New. Best ranks a comment with many upvotes and few downvotes above one with only a handful of votes.

Vote a post or comment up or down. Press the same arrow again to take your vote back. You can't vote on your own posts or comments.

When a post is locked, its comments are closed.

Delete or reportLink to this section

To delete your own post or comment, choose Delete from its menu. Its text is removed and it shows as [deleted], and the replies under it stay.

To report something, choose Report from its menu and pick a reason. Anyone signed in can report. The rules are in the sidebar next to every feed:

  1. Keep it about badminton or GGAB.
  2. Sportsmanship: be nice and civil, and show respect as fellow players.
  3. No spam or advertising.
  4. Keep contact details private, your own included.

NotificationsLink to this section

What happenedIn-appEmail
Your post was approvedYesYes
A post or comment wasn't approvedYesYes, with the reason
Someone replied to your post or commentYesYes, one per post until you open it

Turn them on or off under Community review and Community replies in your notification settings. See How to choose your notifications. The GGAB app has no community screens, so there's no push for the community.

Your profileLink to this section

Press Your profile in the sidebar to see your page. It shows your display name, handle, badges, karma, when you joined and your posts. GGAB Team marks us, and you may also see Verified Coach and Founding Member.

Players under 18Link to this section

A player under 18 has every post and comment reviewed before it goes up. A YouTube link they post shows only to signed-in members, and their posts aren't listed on their profile for anyone else. See How junior accounts and guardian approval work.

This page answers

  • Who can post in the GGAB community?
  • Can I post without Plus?
  • Why isn't my post showing?
  • How do I search the community?
  • Where do I ask a question about the app?
  • Can I change my handle?
  • How do I delete my post?
  • How do I report a post?

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Still need help?

Search App Help, where members and the GGAB team answer questions, or send our team a message.